| Status | Count |
|---|---|
| Written SOP ✓ | 9 pipelines (this session) |
| Visual diagram ✓ | 7 pipelines (diagrams 1–5 built this session) |
| Brain stages + auto-spawn tasks ✓ | 9 pipelines (updated this session) |
| Missing: written SOP | 0 (all written today) |
| Missing: visual diagram | 3 (Support, CapEx, Split Test) |
| Missing: GHL pipeline build | 3 (Sales, Client Ops, Client Success) |
| Pipeline | Category | Written SOP | Visual Diagram | Brain Stages | Brain Task Templates | GHL Pipeline |
|---|---|---|---|---|---|---|
| Sales / Closer | Delivery | ✓ 01_Sales_Closer_SOP.md | ✓ diagram3 | ✓ Updated | ✓ 13 tasks | ✗ Not built |
| Client Ops | Delivery | ✓ 02_Client_Ops_SOP.md | ✓ diagram4 | ✓ Updated | ✓ 40 tasks | ✗ Not built |
| Client Success | Delivery | ✓ 03_Client_Success_SOP.md | ✓ diagram5 | ✓ Updated | ✓ 33 tasks | ✗ Not built |
| Setter | Delivery | ✓ 04_Setter_SOP.md | ✓ diagram2 | ✓ Exists | ✓ 11 tasks | — (GHL native) |
| Meta Ads Creative | Creative | ✓ 05_Meta_Ads_Creative_SOP.md | ✓ diagram1 | ✓ Exists | ✓ 11 tasks | — (not needed) |
| YouTube | Creative | ✓ 06_YouTube_SOP.md | — | ✓ Exists | ✓ 17 tasks | — (not needed) |
| Support | Ops | ✓ 07_Support_SOP.md | — | ✓ Exists | ✓ 12 tasks | — (brain native) |
| CapEx | Ops | ✓ 08_CapEx_SOP.md | — | ✓ Exists | ✓ 12 tasks | — (brain native) |
| Split Test | Creative | ✓ 09_Split_Test_SOP.md | — | ✓ Exists | ✓ 8 tasks | — (brain native) |
| Gap | Pipeline | Impact | Owner | Effort |
|---|---|---|---|---|
| GHL Sales pipeline not built | Sales / Closer | Closer can't track deals in CRM — manual tracking | Akash (CapEx) | M |
| GHL Client Ops pipeline not built | Client Ops | No system-enforced 48hr SLA | Akash (CapEx) | M |
| GHL Client Success pipeline not built | Client Success | No automated At Risk detection or Paused → Churned conversion | Akash (CapEx) | M |
| At Risk detection not automated | Client Success | CSM must manually spot 2-week decline — easy to miss | Akash (CapEx) | M |
| Gap | Pipeline | Impact | Owner | Effort |
|---|---|---|---|---|
| Revenue threshold / qualification criteria | Sales + Setter | Inconsistent qualification across closers and setters | Jason + Jean | S |
| Power dialer protocol and script | Setter | New setters can't be onboarded without Jean walking them through | Jean | S |
| Mon/Wed/Fri Loom/voice templates | Client Success | CSM sends different things each week — no standard | Regina | S |
| Creative brief template | Meta Ads | Editors get inconsistent briefs — causes revision loops | Creative Strategist | S |
| Naming convention for ads | Meta Ads | Media buyer catches errors on upload — should be caught earlier | Creative Strategist | S |
| Gap | Pipeline | Impact | Owner | Effort |
|---|---|---|---|---|
| Show-Up Rate (SUR) not tracked in brain | Setter | No visibility into setter performance | Akash (CapEx) | S |
| Creative throughput not tracked | Meta Ads | No data on variants per week | Akash (CapEx) | S |
| Split test backlog doesn't exist in brain | Split Test | Ideas captured ad hoc, lost | EA | S |
| Min run duration + significance threshold undefined | Split Test | Tests ended early or run too long | Creative Strategist | S |
| 30-day YouTube performance review not consistently done | YouTube | Top performers not being repurposed | EA | S |
| Gap | Pipeline | Impact | Owner | Effort |
|---|---|---|---|---|
| Support pipeline has no visual diagram | Support | New CSMs have no visual reference | Akash + Claude | S |
| CapEx pipeline has no visual diagram | CapEx | No visual reference for build workflow | Akash + Claude | S |
| Split Test pipeline has no visual diagram | Split Test | No visual reference | Akash + Claude | S |
1. CapEx: Build GHL Sales + Client Ops + Client Success pipelines — highest leverage, unblocks enforcement of every SLA in those 3 workflows.
2. Verbal protocols → written docs — qualification criteria, power dialer script, Mon/Wed/Fri templates, creative brief template. All are S-effort, no systems work required.
3. Diagrams for Support + CapEx + Split Test — Claude can generate these in a follow-up session.
4. Tracking: SUR, creative throughput, split test backlog — small brain table additions or GHL field additions.